Privacy Policy

Last updated: October 2026

This Privacy Policy explains how TrackTimer2 ("we", "our", or "the app") handles your information. We are committed to protecting your privacy. We do not sell your data, we do not show ads, and we do not track you across other apps or websites.

Using the app without an account

You can use TrackTimer2 without creating an account. In that case the following is stored locally on your device only and is never sent to our servers:

• Athlete profiles you create (name, date of birth, events, personal and season bests, and photos you choose to add)
• Video files you select for analysis
• Timing sessions and performance data
• App preferences and settings

Optional account and online backup

TrackTimer2 offers an optional account so you can back up your data online and restore it on a new phone, or on another phone or platform. You can sign in with Google or with Apple. Signing in is never required to use the app.

When you sign in, we receive from Google or Apple your name and email address (Apple may give us a private relay address instead of your real one) and a unique account ID. This information is used to operate your account.

When you back up, the following is uploaded and stored against your account:

• Athlete profiles: name, date of birth, events, and personal and season bests
• Timing sessions: date, name, split times and distances, analysis settings, and a reference to where the video is stored on your phone
• A record of which athletes and sessions you deleted, so that deletions are applied on your other phones

Your videos and photos are never uploaded. They stay on your device.

Backups happen automatically while you are signed in, and you can turn automatic backup off in the Backup & Sync screen at any time.

Where your data is stored

Account data and backups are stored using Google Firebase (Firebase Authentication and Cloud Firestore). Backup data is stored in Google's European region. Two small server functions, used when you redeem an ambassador code or delete your account, run on Google Cloud in the United States. Data is encrypted in transit and at rest by Google.

Third-Party Services

TrackTimer2 uses RevenueCat to manage subscriptions. When you view the subscription options, make or restore a purchase, or redeem an ambassador code, RevenueCat may collect:

• An app user identifier. This is anonymous if you are not signed in. If you sign in, it is your account ID, so that Pro follows you to your other phones
• Purchase transaction data (handled by Apple or Google)
• Device type and operating system version

RevenueCat's privacy policy is available at https://www.revenuecat.com/privacy. All payment transactions are processed by Apple or Google and are subject to their privacy policies.

Signing in uses Google Sign-In or Sign in with Apple, which are subject to Google's and Apple's privacy policies.

Ambassador codes

If you redeem an ambassador code, the code and your subscription user identifier are processed by our server function to grant you Pro access.

Deleting your data

You can delete your account and everything stored online for it at any time from the app: open Backup & Sync and choose Delete account and data. This removes your account, your backups and your deletion records. If you signed in with Apple, your Sign in with Apple link to the app is revoked. Athletes and sessions stored on your phone are not removed by this; you can delete them in the app or by uninstalling it.

Subscription and purchase records are kept by RevenueCat, Apple and Google as needed for billing and legal reasons. You can ask us to request deletion of your RevenueCat record by email. Full instructions, including how to request deletion without the app, are at our account deletion page.

If you only sign out, your online backup is kept so that you can sign in again later.

Data Storage and Security

Data on your device is stored in the app's private storage. Online data is protected by your account: each account can only access its own data, and access is enforced by security rules on our database. We do not operate any other servers that store your personal data.

Your rights

You can access, correct or delete your data at any time in the app. If you are in the European Economic Area or the United Kingdom, you also have the rights set out in data protection law, including access, rectification, erasure, restriction and portability. To exercise a right you cannot exercise in the app, contact us at the email below.

Children's Privacy

TrackTimer2 is not directed at children under 13. We do not knowingly collect personal information from children. Athlete profiles are entered by the person using the app, for example a coach or a parent. Please only add personal details of a young athlete if you are their parent or guardian, or have their parent's or guardian's permission.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.