How to delete your account and the data we store online
Delete it in the app (fastest)
Open TrackTimer2 and open the menu on the home screen.
Choose Backup & Sync.
Scroll to the bottom and tap Delete account and data.
Confirm, then sign in again with the same Google or Apple account when asked. This proves the account is yours.
Deletion happens immediately.
What is deleted
Your account (sign-in link and account ID)
Your online backup: athlete profiles, timing sessions and deletion records
If you used Sign in with Apple, the link between the app and your Apple ID is revoked
What is not deleted
Athletes, sessions, videos and photos stored on your phone. Delete them in the app or uninstall it.
Subscription and purchase records held by RevenueCat, Apple and Google, which are needed for billing and legal reasons. You can ask us to request deletion of your RevenueCat record using the email below.
Can't open the app? Request deletion by email
Send an email to the address below from the email address linked to your account, or include your Account ID (shown in Backup & Sync) if you still have the app. Tell us which sign-in method you used (Google or Apple). We will delete your account and online data and confirm by email, within 30 days.